At Flo Oriflame Kenya, we strive to make your shopping experience seamless and enjoyable. Whether you’re a new customer or a returning Brand Partner, placing an order is straightforward.
1. Explore Our Product Range
Please browse the Website: Visit our official website at oriflameke.com to explore our extensive range of beauty and wellness products.
Use the eCatalogue: Navigate through our digital catalogue to discover the latest products and offers.
2. Add Products to Your Shopping Bag
As you find products you love, select the desired quantity and click “Add to Bag.”
Continue shopping or proceed to checkout when ready.
3. Review Your Shopping Bag
Click on the shopping bag icon to view your selected items.
Ensure all products and quantities are correct.
Apply any promotional codes or discounts if available.
4. Proceed to Checkout
Click “Checkout” to begin the ordering process.
If you have an account, log in with your credentials.
New customers can create an account or proceed as guests.
5. Enter Delivery Information
Provide accurate shipping details, including your full name, address, and contact information.
Select your preferred delivery method.
6. Choose Payment Method
We offer multiple secure payment options:
Cash on Delivery (COD): Pay in cash upon receiving your order.
M-PESA: Use PayBill number
Credit/Debit Cards: We accept major cards, including Visa and Mastercard.
PayPal: Ideal for international customers or those preferring PayPal transactions.
7. Confirm and Place Your Order
Review all order details, including products, delivery information, and payment methods.
Click “Place Order” to finalize your purchase.
You will receive an order confirmation via email or SMS.
8. Order Processing and Delivery
Orders are typically processed within 1–2 business days.
Delivery timelines vary based on location but generally range from 2 to 5 business days.
For orders above Ksh 10,000, enjoy free delivery across Kenya.
Orders below Ksh 10,000 will incur standard delivery charges.
9. Track Your Order
Once dispatched, you’ll receive tracking information to monitor your order’s progress.
For assistance, contact our customer service team at +254 729 245 788 or email support@oriflameke.com
